In this blogpost, our Non-Executive Director Alan Morris discusses a recent shopping experience he had. The experience highlighted everything he loves about the retail industry. One sunny morning, my wife and I embarked on a jaunt along the Cornish coast path from Padstow to Polzeath, eager to enjoy the breath-taking scenery that awaited us. Little[…]
Our founder and CEO, Martin Schofield, is ready to help retailers prepare for the new redefined high street. His direct experience managing the retail IT of Harvey Nichols at a board level has equipped him with the knowhow to help retailers navigate uncertain times, with stock control and technology solutions to develop an omnichannel presence[…]
The challenges presented by the coronavirus COVID-19 pandemic are unprecedented, there is no denying it is a period of turmoil for almost every business, including the retail industry. From disruptions to deliveries to store closures, the threat to retail can’t be ignored. Yet although this may paint a relatively bleak picture for the future of[…]
Brick and mortar is still breathing: its survival is just a case of reinvention to stay competitive in the evolving workplace. Integrating brick-and-mortar with digital ordering and distribution platforms have been shown as successful in the restaurant industry with applications such as Uber Eats and Deliveroo, so does the retail sector need to follow suit?[…]
The 2010s have been the decade that has really transformed the way retail operates with different technologies, consumer habits and expectations shaping the industry. It’s safe to say the way consumers approach shopping is a distinctive contrast to how they did 10 years ago, but have retailers kept up? The high street looks very different[…]
Click and collect is rising in popularity yet the ‘collect’ part of the process is not always followed through. £228 million worth of goods each year, according to research from Barclaycard. If shoppers collected their parcels, retailers would save £178,500 each year according to essentialretail.com. It’s a popular service, with over 70% of UK shoppers[…]
The retail experience needs to appeal to consumers across channels. Digitally, social media is one of the best advertising tools retailers can use for engaging with their customer base, especially younger consumers who have more spending power. Yet in-store experience is just as important as a showroom for customers to try out and interact with[…]
All I keep hearing around me is ‘the high street is dying’, ‘shops are closing down’… well, if retailers rely on people like me (working mother of 2 boys under 10) to help them survive, they might be in a bit of trouble… Sadly, I did most, if not all my Christmas shopping online… Where[…]
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