Order Management Solutions
Next-generation Distributed Order Management System (OMS) designed for the complexities of modern retail.
Introducing Archean.OMS – The Order Management System from Retail247
Archean.OMS, built as a module of Retail247’s powerful stock management platform, Archean, is a next-generation Distributed Order Management System (OMS) designed for the complexities of modern retail.
It intelligently orchestrates every step of the fulfilment journey, ensuring the right order always comes from the right place at the right time. Whether you’re juggling warehouses, stores, 3PLs or suppliers, Archean.OMS makes fulfilment fast, flexible, and cost-effective.
More Info Archean.OMS FAQsRefining Order Management
Archean.OMS delivers real-time visibility across your entire inventory network, from DCs to shop floors. Orders are dynamically assigned using Fulfilment Agents: smart system components that factor in stock availability, delivery speed, cost-to-serve, and more. It’s fulfilment without any guesswork.
From Click & Collect and Ship-from-Store, to Dropship and split fulfilment, Archean.OMS supports every retail journey. This gives your customers the flexibility they desire, and your business the agility to match. Behind it all, a powerful orchestration engine applies the rules you define, automatically optimising for speed, cost and service.
But what if something unexpected happens? Don’t worry, Archean reroutes orders, flags issues and triggers alerts in real time, keeping fulfilment smooth even when under pressure.
Returns logistics are also seamlessly handled through Archean.OMS, with built in return routing, end-to-end visibility and integration into third-party returns portals and carrier systems, all ensuring a smooth and transparent returns process for your customers and your business.
Connected, Composable, Cloud Native
Archean.OMS integrates effortlessly with your ecommerce, ERP, POS, WMS and 3PL systems thanks to its API-first architecture. It scales automatically during peak periods like Black Friday, keeping performance smooth when it matters most.
Gain complete operational oversight with live dashboards and advanced analytic – Archean.OMS delivers the insights you need to optimise fulfilment, monitor key performance indicators, and drive smarter, data-informed decisions across your business.
Built for In-Store and Head Office
Archean.OMS supports in-store teams with intuitive, mobile-optimised interfaces that streamline order picking, packing and fulfilment. Real-time updates, automated customer notifications and simplified workflows enable store associates to operate with greater efficiency and accuracy.
A Unified Platform for Retail Operations
Archean.OMS is a core module with the broader Archean platform. Together with Archean’s other modules, they provide a single source of truth for all stock information, enabling real-time decision making, operational agility and enhanced customer experience across the retail experience.
Archean.OMS – Frequently Asked Questions
What is Archean.OMS and how does it fit into the Archean platform?
Archean.OMS is a distributed order management solution designed to orchestrate and optimise order fulfilment across retail networks. It is a core component of the broader Archean platform, which also includes Stock Management and Purchase Order Management, creating a seamless operational backbone for modern retailers.
How does Fulfilment Agent assignment work?
Archean.OMS uses intelligent Fulfilment Agents to dynamically assess incoming demand and allocate orders to the most appropriate location for fulfillment. Decisions are based on configurable rules including stock availability, cost to serve, delivery speed, and store capacity.
What channels does Archean.OMS support?
Archean.OMS is truly omnichannel. It supports ecommerce, in-store, marketplaces, mobile apps, and more. Fulfilment methods include Click & Collect, Ship-from-Store, Ship-to-Store, Drop-ship, and warehouse fulfilment.
Does it integrate with existing retail systems?
Yes. Archean.OMS is built on an API-first architecture, ensuring seamless integration with ecommerce platforms, ERP systems, POS, WMS, and 3PLs.
How does Archean handle inventory management?
Archean offers complete real-time visibility across all locations. Transaction types and Stock States are fully configurable.
Can Archean.OMS handle spikes in order volume, such as during Black Friday?
Yes. As a cloud-native platform, Archean auto-scales to meet demand spikes, ensuring performance and reliability during peak trading periods.
What’s the implementation timeline?
Timelines vary based on complexity, but thanks to modular design and pre-configured connectors, core OMS functionality can be deployed in 12–16 weeks.
Can it manage returns and reverse logistics?
Yes. Archean.OMS includes return routing and visibility tools, with integrations into returns portals or carriers where required.
How does Archean support store staff in fulfilment?
Store-facing interfaces allow associates to manage in-store order picking, packing, order status updates, and customer notifications, all from a simple mobile-friendly dashboard.
What reporting and analytics are available?
The platform offers real-time dashboards, operational KPIs, and exception reports, along with deeper analytics for performance benchmarking, stock optimisation, and fulfilment cost insights.