Retail 2030: the future of shopping

When it comes to shopping in 2019, customers know what they want. Today’s customers are savvy; most have researched what a store sells, product reviews and how they match up to competitors – all before they even walk in, mobiles tend to be as integral to in-store shopping as they are online. Online shopping itself has […]

Summer social with friends

Last night team Retail247 put down their consulting hats and headed to The Betjeman Arms at St. Pancras Station to host our Summer Drinks event – one of two annual fixtures in the Retail247 calendar. Bringing together our friends and colleagues within the retail sector, the events provide a perfect opportunity to catch up in […]

Instant shopping experience a reality

Convenience and instant gratification are so important for customers that retailers must be ready to react at all times. Love Island are the words on everyone’s lips. Well this isn’t entirely true, but it may well be if you are 16 – 24 years old – Love Island’s primary demographic. The popular 8-week show sees […]

Shopping – ‘The Youth of Today’

Online vs in-store shopping – Girl vs Boy opinion. We’ve taken a view from our younger team members on how they shop and why the high street is in danger of further decline. Cristina: “Born between the mid-’90s and 2015 ( or thereabouts ), we are part of Generation Z; the most tech-savvy consumer group. Everything […]

Store of the Future

The store of the future, sounds great doesn’t it? Many major retailers now have some pretty amazing in store technology, but I’m not always sure my shopping experience has been improved. Visiting a re-vamped flagship store recently, the store itself looked incredible and collecting my online order from a designated pickup point (enter my code, […]

All I Want for Christmas…

All I keep hearing around me is ‘the high street is dying’, ‘shops are closing down’… well, if retailers rely on people like me (working mother of 2 boys under 10) to help them survive, they might be in a bit of trouble… Sadly, I did most, if not all my Christmas shopping online… Where […]

Why We Hate Shopping and What Retailers Should Be Doing About It

As two 30-something year old women, we have something to say to all retailers out there. Where should we be shopping? We’re stuck, we certainly aren’t in our early 20’s anymore so all of the shops we previously frequented now frankly make us feel old, surely I never wore a skirt that short or showed […]

Process Disconnect

I came across this classic illustration of the solution design and delivery process and it made me smile. I remember seeing a variation of this cartoon, probably thirty years ago, and it is slightly depressing that the message still holds true today. Design and delivery done in isolation or with ignorance, or worse with both, […]

The Retail247 10K Run

For this years charity event a crack team of 15 semi professional Retail247 runners (in their dreams) ‘competed’ in the London 10K. Much fun was had by all and only two people called in sick the next day ! Money was raised for Bloodwise and Age UK. Thanks to all who donated, very much appreciated.