Warehouse woes

Warehousing is facing new challenges due to political issues such as Brexit. Customer expectations for new, speed and the ability to return products put pressure on the supply chain, meaning warehousing becomes more complex. Brexit is causing havoc for keeping stock – tariffs and duties remain unclear as the Brexit deadline has extended. Brands now […]

Click but don’t collect

Click and collect is rising in popularity yet the ‘collect’ part of the process is not always followed through. £228 million worth of goods each year, according to research from Barclaycard. If shoppers collected their parcels, retailers would save £178,500 each year according to essentialretail.com. It’s a popular service, with over 70% of UK shoppers […]

The Retail Experience

The retail experience needs to appeal to consumers across channels. Digitally, social media is one of the best advertising tools retailers can use for engaging with their customer base, especially younger consumers who have more spending power. Yet in-store experience is just as important as a showroom for customers to try out and interact with […]

Stores without cashiers?

Amazon in the flesh? You can now buy your goods in person rather than through Amazon.com but there’s a catch – there aren’t any cash registers or checkouts. You can simply walk in, pick out what you want and walk out – a “Just Walk Out” shopping experience. It works via the Amazon Go application, […]

The future is omnichannel: how “bricks and clicks” are revolutionising retail.

There is no denying e-commerce is successful, the UK has the third largest e-commerce market in the world with government figures indicating customers will have spent £106.46 billion online in 2019. By 2021, digital shopping is expected to reach an all-time high with around 93% of the UK’s population shopping online according to retailtechnologyreview.com. Yet […]

Retail247 takes on the 3 Peaks!

Retail247 are proud to announce we’re taking part in the 3 peaks challenge. The 3 peaks challenge involves climbing the 3 highest peaks in the UK within 24 hours. This is Ben Nevis in Scotland, Scafell Pike in Cumbria and Snowdon in Wales. It’s one of the most popular trekking challenges in the UK so […]

Retail 2030: the future of shopping

When it comes to shopping in 2019, customers know what they want. Today’s customers are savvy; most have researched what a store sells, product reviews and how they match up to competitors – all before they even walk in, mobiles tend to be as integral to in-store shopping as they are online. Online shopping itself has […]

Summer social with friends

Last night team Retail247 put down their consulting hats and headed to The Betjeman Arms at St. Pancras Station to host our Summer Drinks event – one of two annual fixtures in the Retail247 calendar. Bringing together our friends and colleagues within the retail sector, the events provide a perfect opportunity to catch up in […]

Instant shopping experience a reality

Convenience and instant gratification are so important for customers that retailers must be ready to react at all times. Love Island are the words on everyone’s lips. Well this isn’t entirely true, but it may well be if you are 16 – 24 years old – Love Island’s primary demographic. The popular 8-week show sees […]

Shopping – ‘The Youth of Today’

Online vs in-store shopping – Girl vs Boy opinion. We’ve taken a view from our younger team members on how they shop and why the high street is in danger of further decline. Cristina: “Born between the mid-’90s and 2015 ( or thereabouts ), we are part of Generation Z; the most tech-savvy consumer group. Everything […]