Things That Keep the CIO Awake 5. The Box

The fifth in our series of blogs on what keeps retail CIOs awake at night focuses on the big question of ’out of the box’ or customisation. The classic question for an IT Director a generation ago was whether to buy or build. Traditional IT departments were structured typically with large development teams who were […]

Things That Keep the CIO Awake 4. Omni-channel

The fourth in our series of blogs on what keeps retail CIOs awake at night focuses on the demands put upon IT teams by omni-channel retailing. There is no doubt that there has been very significant change over the last few years in the retail marketplace. Digital transformation is affecting all industries and sectors but […]

Things That Keep CIO Awake 3. Partnering

The third in our series of blogs on what keeps retail CIOs awake at night focuses on the challenge of extending your organisation’s bandwidth and capability through effective partnering. Whether it is in the plan, build or run part of the team it is likely that most modern IT department’s will rely on some external […]

Things That Keep the CIO Awake 2. Black Friday Volume

The second in our series of blogs on what keeps retail CIOs awake at night focuses on the nightmare(?) of Black Friday. A relatively new phenomenon in the UK there is no doubt that it is real and that it puts considerable pressure on the CIO, their team and the retail software technology solutions which […]

A Faster Horse

To quote Henry Ford, “If I’d have asked people what they wanted they would have said a faster horse”. I like the sentiment of this quote however there is a danger that it can be perceived as arrogant and that’s a shame. Innovation and problem solving cannot be constrained by thinking in silos. Experience and […]

Things That Keep the CIO Awake – 1. Engagement

We thought we’d give a view on a number of challenges facing CIOs in Retail organisations at present. There is no doubt that the role of the CIO is a tough one, but at the same time a very exciting and fulfilling role in a healthy organisation. It’s at the heart of the business or […]

Shepherding Chaos

Ok, I have decided to publish an occasional series looking at issues and observations I see and perceive in Retail IT Leadership. I am going to use the generic heading of ‘Shepherding Chaos’ which might give you an insight into my general philosophy and approach. You might also see the use of several sheep pictures, […]

People Are Individuals

People are Individuals so just get on with it. Welcome to the first installment of my view, possibly my style, of Retail IT Leadership. I have often listened to and been involved in discussions regarding which role within an organisation should be contacted for a particular solution, marketing campaign or decision. I have also listened […]

How to win the World Cup…maybe

As I continue to explore a new career with Retail247 I find myself contemplating the sort of ‘self-help’ which can leave you feeling enthused or downright inadequate. It avers that the “only thing stopping you is you!”, “follow your dreams!” and “Anything is possible if you want it badly enough”. You may also hear the […]