Our founder and CEO, Martin Schofield, is ready to help retailers prepare for the new redefined high street. His direct experience managing the retail IT of Harvey Nichols at a board level has equipped him with the knowhow to help retailers navigate uncertain times, with stock control and technology solutions to develop an omnichannel presence[…]
Every industry is undeniably affected by the changing circumstances caused by COVID-19, and retail can be one of the industries most affected by global events. Retail will always exist, people have always sold things and always will – the industry just needs to adapt, as it always has. Retailers should not sit back and wait[…]
The 2010s have been the decade that has really transformed the way retail operates with different technologies, consumer habits and expectations shaping the industry. It’s safe to say the way consumers approach shopping is a distinctive contrast to how they did 10 years ago, but have retailers kept up? The high street looks very different[…]
Reiss is a valued Retail247 customer; we have worked with them on a number of services and solutions and their strong performance has been further enhanced by the deployment of RFID technology and process. Reiss is a premium high street brand and as such being able to fulfil customer promise with confidence is of paramount[…]
Retail consumption has been affected by a change in pattern of human behaviour. Shopping used to be a Saturday afternoon activity yet now the most expenditure is in the evening. The most common time to shop is 22:18 according to Stylist magazine. Nocturnal shopping habits are influenced by TV and social media that we tend[…]
Click and collect is rising in popularity yet the ‘collect’ part of the process is not always followed through. £228 million worth of goods each year, according to research from Barclaycard. If shoppers collected their parcels, retailers would save £178,500 each year according to essentialretail.com. It’s a popular service, with over 70% of UK shoppers[…]
The retail experience needs to appeal to consumers across channels. Digitally, social media is one of the best advertising tools retailers can use for engaging with their customer base, especially younger consumers who have more spending power. Yet in-store experience is just as important as a showroom for customers to try out and interact with[…]
Amazon in the flesh? You can now buy your goods in person rather than through Amazon.com but there’s a catch – there aren’t any cash registers or checkouts. You can simply walk in, pick out what you want and walk out – a “Just Walk Out” shopping experience. It works via the Amazon Go application,[…]
There is no denying e-commerce is successful, the UK has the third largest e-commerce market in the world with government figures indicating customers will have spent £106.46 billion online in 2019. By 2021, digital shopping is expected to reach an all-time high with around 93% of the UK’s population shopping online according to retailtechnologyreview.com. Yet[…]
The fourth in our series of blogs on what keeps retail CIOs awake at night focuses on the demands put upon IT teams by omni-channel retailing. There is no doubt that there has been very significant change over the last few years in the retail marketplace. Digital transformation is affecting all industries and sectors but[…]
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