Tag Archives: omnichannel

Back to the Future (of the high street)

Our founder and CEO, Martin Schofield, is ready to help retailers prepare for the new redefined high street. His direct experience managing the retail IT of Harvey Nichols at a board level has equipped him with the knowhow to help retailers navigate uncertain times, with stock control and technology solutions to develop an omnichannel presence[…]

Large ships take longer to turn – is response time impacted by retailer infrastructure?

Every industry is undeniably affected by the changing circumstances caused by COVID-19, and retail can be one of the industries most affected by global events. Retail will always exist, people have always sold things and always will – the industry just needs to adapt, as it always has. Retailers should not sit back and wait[…]

REISS RFID Implementation

Reiss is a valued Retail247 customer; we have worked with them on a number of services and solutions and their strong performance has been further enhanced by the deployment of RFID technology and process. Reiss is a premium high street brand and as such being able to fulfil customer promise with confidence is of paramount[…]

Click but don’t collect

Click and collect is rising in popularity yet the ‘collect’ part of the process is not always followed through. £228 million worth of goods each year, according to research from Barclaycard. If shoppers collected their parcels, retailers would save £178,500 each year according to essentialretail.com. It’s a popular service, with over 70% of UK shoppers[…]

The future is omnichannel: how “bricks and clicks” are revolutionising retail.

There is no denying e-commerce is successful, the UK has the third largest e-commerce market in the world with government figures indicating customers will have spent £106.46 billion online in 2019. By 2021, digital shopping is expected to reach an all-time high with around 93% of the UK’s population shopping online according to retailtechnologyreview.com. Yet[…]

Things That Keep the CIO Awake 4. Omni-channel

The fourth in our series of blogs on what keeps retail CIOs awake at night focuses on the demands put upon IT teams by omni-channel retailing. There is no doubt that there has been very significant change over the last few years in the retail marketplace. Digital transformation is affecting all industries and sectors but[…]

Omni-Channel is Not Just About Customer Service

We are implementing omni-channel strategies as this is the modern customer expectation – though probably an expectation we have created. There are however sensible benefits for the retailer. A retailer managing seasonal product is fundamentally focused on selling the most product at the highest price before entering a cycle of margin threatening markdown activity. A[…]

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