Retail is moving fast, and in 2025, innovation is not just a buzzword – it’s the difference between leading the market and lagging behind. From AI to sustainability, innovation in retail is being shaped by a powerful mix of technological progress, shifting customer expectations and the need for agility in uncertain times. So what exactly[…]
Over the past few years, “AI in retail” has become a staple of industry headlines, strategy decks and conference panels. But behind the buzzwords, what does AI really do for retailers? And how can retail businesses separate future hype from practical transformation? At Retail247, we enjoy working with brands that are applying artificial intelligence not[…]
In this blogpost, our Non-Executive Director Alan Morris discusses a recent shopping experience he had. The experience highlighted everything he loves about the retail industry. One sunny morning, my wife and I embarked on a jaunt along the Cornish coast path from Padstow to Polzeath, eager to enjoy the breath-taking scenery that awaited us. Little[…]
Firstly, Happy New Year! We’d like to wish you a healthy and prosperous 2024. The last 12 months have been pretty big for Retail247 – we’ve experienced growth, welcomed some brilliant new clients, and continued to deliver solutions and services we’re incredibly proud of. Catch up on what we got up to below… Note from[…]
In 2021, many of us begin our day with the voice of Alexa as she gently wakes up the household by telling us our time for sleep is over. We will then engage in a brief conversation with our voice activated AI assistant, asking about the weather, news headlines or (pre-lockdown) traffic news for our[…]
It is good news for the retail industry as lockdown measures are starting to ease, with non-essential shops including high street shops, department stores and shopping centres given the go-ahead to reopen on the 15th June providing they are covid-secure. As retailers prepare to reopen, they need to evaluate what they have learnt from the[…]
Every industry is undeniably affected by the changing circumstances caused by COVID-19, and retail can be one of the industries most affected by global events. Retail will always exist, people have always sold things and always will – the industry just needs to adapt, as it always has. Retailers should not sit back and wait[…]
As our circumstances change daily, we truly find ourselves in uncharted territory. At a time where the future is uncertain, we have time to reflect on our businesses, our home life and society at large. Understanding retail I have found myself reflecting and drawing on past experiences to plan and project for the future. I[…]
The challenges presented by the coronavirus COVID-19 pandemic are unprecedented, there is no denying it is a period of turmoil for almost every business, including the retail industry. From disruptions to deliveries to store closures, the threat to retail can’t be ignored. Yet although this may paint a relatively bleak picture for the future of[…]
Retailers efforts to be more sustainable are often viewed to be counteracted by attempts to “delight” customers with quick home delivery that contributes to the negative impact on the environment (essentialretail.com). Retail, as a whole, has a relatively negative reputation when it comes to its effect on the planet but with a real call for[…]
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