In this blogpost, our Non-Executive Director Alan Morris discusses a recent shopping experience he had. The experience highlighted everything he loves about the retail industry. One sunny morning, my wife and I embarked on a jaunt along the Cornish coast path from Padstow to Polzeath, eager to enjoy the breath-taking scenery that awaited us. Little[…]
Brick and mortar is still breathing: its survival is just a case of reinvention to stay competitive in the evolving workplace. Integrating brick-and-mortar with digital ordering and distribution platforms have been shown as successful in the restaurant industry with applications such as Uber Eats and Deliveroo, so does the retail sector need to follow suit?[…]
Online vs in-store shopping – Girl vs Boy opinion. We’ve taken a view from our younger team members on how they shop and why the high street is in danger of further decline. Cristina: “Born between the mid-’90s and 2015 ( or thereabouts ), we are part of Generation Z; the most tech-savvy consumer group. Everything[…]
All I keep hearing around me is ‘the high street is dying’, ‘shops are closing down’… well, if retailers rely on people like me (working mother of 2 boys under 10) to help them survive, they might be in a bit of trouble… Sadly, I did most, if not all my Christmas shopping online… Where[…]
As two 30-something year old women, we have something to say to all retailers out there. Where should we be shopping? We’re stuck, we certainly aren’t in our early 20’s anymore so all of the shops we previously frequented now frankly make us feel old, surely I never wore a skirt that short or showed[…]
The fifth in our series of blogs on what keeps retail CIOs awake at night focuses on the big question of ’out of the box’ or customisation. The classic question for an IT Director a generation ago was whether to buy or build. Traditional IT departments were structured typically with large development teams who were[…]
The third in our series of blogs on what keeps retail CIOs awake at night focuses on the challenge of extending your organisation’s bandwidth and capability through effective partnering. Whether it is in the plan, build or run part of the team it is likely that most modern IT department’s will rely on some external[…]
The second in our series of blogs on what keeps retail CIOs awake at night focuses on the nightmare(?) of Black Friday. A relatively new phenomenon in the UK there is no doubt that it is real and that it puts considerable pressure on the CIO, their team and the retail software technology solutions which[…]
A quote that caught my eye recently was “Shopping is cheaper than a psychiatrist”. Apart from the obvious response that “it depends where you shop”, I started to think about why is shopping so often seen as a therapeutic exercise. And when does shopping become a chore? What are the factors that determine whether it[…]
Historically, shopping can loosely be described as impulsive. Decide you want something, go out and buy it, immediate gratification. In the dark days before on-line shopping, we were used to getting things the same day and at our convenience. Today, consumer expectation has taken a subtle shift. Although purchasing fundamentally remains a mix of the considered[…]
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