Tag Archives: delivery

Process Disconnect

I came across this classic illustration of the solution design and delivery process and it made me smile. I remember seeing a variation of this cartoon, probably thirty years ago, and it is slightly depressing that the message still holds true today. Design and delivery done in isolation or with ignorance, or worse with both,[…]

The Tomorrow People

Historically, shopping can loosely be described as impulsive. Decide you want something, go out and buy it, immediate gratification. In the dark days before on-line shopping, we were used to getting things the same day and at our convenience. Today, consumer expectation has taken a subtle shift. Although purchasing fundamentally remains a mix of the considered[…]

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