In this blogpost, our retail tech expert Alan Morris discusses what retailers can learn from Sherlock Holmes. That’s a sentence we never imagined writing! Sherlock Holmes referred to himself as a “consulting detective”. Widely known for his proficiency with observation and deduction, his logical reasoning bordered on the fantastic. Surprisingly, Holmes characterised his work as[…]
Never before has so much been written about how a particular generation shop. Gen Z has captured the imagination of retailers everywhere. It’s true that we love all things tech, spend probably an unhealthy amount of time on our phones and enjoy interactive brand experiences, but Gen Z are multidimensional and it’s important to remember[…]
I am a Millennial and so are a fair few of my colleagues at Retail247, as it turns out. We are a diverse bunch ranging roughly from the ages of 23 to 36 with varying lifestyles, living environments, and views on the world as well as retail, making us a very difficult group to market[…]
Another retail innovation adventure in the mid to late 90s was again during my Debenhams tenure. “We need a Wedding List service; John Lewis has got one” was pretty much the spec for this retail project. I was by now acting as budget holder, PM, BA and Solution Designer combined, but this time had the[…]
Who Retail247 Are At Retail247 I like to believe we pride ourselves on being Retail and IT specialists, with everyone in our team having either a retail background, coming from IT or both! Having spent 10 years working on the shop floor at Jaeger, and 5 years as an IT Business Analyst, I firmly sit[…]
Stockpiling, panic buying, stocking up – is this what to expect from your customers? We’ve seen the empty shelves and the pleas to shop responsibly and the concerns over the availability of food, but retailers are likely wondering if this is exclusive to coronavirus, or if the panic pandemic will strike again. Our founder and[…]
Every industry is undeniably affected by the changing circumstances caused by COVID-19, and retail can be one of the industries most affected by global events. Retail will always exist, people have always sold things and always will – the industry just needs to adapt, as it always has. Retailers should not sit back and wait[…]
Throughout history we can attribute social and economical changes to global events, such as the financial crash of 2008 and more recently the global COVID-19 pandemic of 2020. Shifts in consumer behaviour and demand can also be linked to these seismic events. A slow shift in payment methods used has been taking place across the[…]
The challenges presented by the coronavirus COVID-19 pandemic are unprecedented, there is no denying it is a period of turmoil for almost every business, including the retail industry. From disruptions to deliveries to store closures, the threat to retail can’t be ignored. Yet although this may paint a relatively bleak picture for the future of[…]
The “returns epidemic” comes at a big cost. Sites such as Amazon and ASOS offering quick, easy and free returns have given rise to returns by the shed load and the serial returner who have come to expect this convenience from every retailer. Social media has created a culture of “wardrobing” and “snap and send[…]
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