Retail has entered a new era – one where delivering personalised retail experiences is no longer a “nice to do” but a must do. Shoppers today rightfully expect brands to understand their preferences, anticipate their needs and deliver relevant experiences at every interaction. Achieving this at scale would be nearly impossible without AI-powered personalisation. Why[…]
Over the past few years, “AI in retail” has become a staple of industry headlines, strategy decks and conference panels. But behind the buzzwords, what does AI really do for retailers? And how can retail businesses separate future hype from practical transformation? At Retail247, we enjoy working with brands that are applying artificial intelligence not[…]
Keir Starmer has called AI the defining technology of our generation. There are some who will consider this a bold statement, especially given that every era has had its game-changers, from the moon landing during Starmer’s childhood to the internet boom of the 1990s. But here’s the thing: AI isn’t just another technological advancement. It’s[…]
In this blogpost, Martin Schofield discusses innovation and the importance of embracing it. AI in retail is becoming increasingly prevalent, and Martin outlines the impact it will have. In 1876, an internal ‘Western Union’ memo declared that “the ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is[…]
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